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FAQs
Are your brass products made of 100% pure brass?
Yes, all our products are handcrafted using high-quality, 100% pure brass to ensure durability, beauty, and authenticity.
Will the brass lose its shine or tarnish over time?
Brass naturally develops a patina over time. With proper care and occasional polishing, the shine can be maintained easily.
How do I clean and maintain my brass product?
Use a soft cloth with brass polish or natural cleaning methods like lemon and baking soda. Avoid abrasive materials and harsh chemicals.
Do you offer customization or bulk orders?
Yes, we do accept bulk and customized orders for gifts, events, or businesses. Please contact us for more details.
Is cash on delivery (COD) available?
Yes, COD is available on most orders within India. You can check the availability at the checkout page.
How long does delivery take?
We usually dispatch orders within 2–3 working days. Delivery takes 5–10 working days depending on your location.
What is your return or refund policy?
We do not accept returns or refunds, as each product is handmade with care. However, if your item arrives damaged or incorrect, please contact us within 48 hours of delivery with photos.
Do you ship internationally?
Yes, we ship to selected international locations. Shipping charges and delivery time will be shown at checkout.
Can I gift these products directly to someone?
Yes! We offer gift packaging options. You can also add a personalized note during checkout.